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Terms and Conditions of Supply


  1. By placing an order you will be agreeing to these terms and conditions to the exclusion of all others. Any changes to these terms and conditions need to be agreed in writing.
  2. Your purchase order and any documents or drawings referenced in the purchase order shall form the basis of the contract between you and us.
  3. Any changes to or deviations from your documents or drawings will be stated in writing (normally in our quotation) and will form part of the contract.
  4. An order shall only be deemed to have been accepted when we have issued an order acknowledgement.
  5. Any changes that are made, by you, to the purchase order or referenced documents after the order acknowledgement has been issued may incur additional costs.
  6. You will be liable for any reasonable costs incurred by us as the result of cancellation of an order.
  7. Prices quoted are ex-works and exclude VAT and any other local taxes.
  8. Goods will be made available for collection from our premises during our normal working hours.
  9. If the cost of manufacturing goods increases due to factors beyond our control we reserve the right to increase the cost that we charge to you.  This will be informed in writing before any increase takes effect.
  10. Goods are warranted against material defects and poor workmanship for a period of 6 months from the date of invoice.  Any claims for damage or non-conformance shall be made in writing.
  11. We will reserve the right to repair, replace or refund any valid claims at our choice.  Goods must be inspected for damage immediately upon receipt.  Any claims for damage during shipment must be made within 24 hours of receipt of the goods.
  12. For components constructed from free-issued materials, in the case of rejection of the finished component, any liability on us shall be limited to a refund of the cost charged for the part or to the supply of labour for remanufacture.  We shall not be held responsible for the cost of purchasing further materials to re-manufacture any rejected parts.
  13. Any materials, moulds, patterns or other tooling owned by our customers will be stored at our facility free-of-charge for a period of 3 months after the conclusion of their intended usage.
  14. Please arrange for collection or disposal of your tooling as soon as possible.  We reserve the right to charge for storage of any tooling which has not been removed within this 3 month period.
  15. Payment for goods or services is due within 30 days from receipt of the invoice, unless specifically agreed otherwise in writing.  Payment details will be listed on the invoice.


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